FOR YOUR CUSTOMERS
Help people choose.
Keep inquiries moving.
Answer product and service questions, explain the options, and prepare useful inquiries for your team—even when you are busy.
Try a customer assistant →CUSTOM BUSINESS ASSISTANTS.
Your Customers.
Your Team.
Your Business Assistant.
Help customers get answers. Help staff learn the job, ask work questions, and bring daily issues to management. Quantum Leaps builds and manages the assistants around the way your business works.
Customer access wherever you share it. Protected access for your team.
Built around your business. Managed by Quantum Leaps.
Available with or without your own website.
Help people choose.
FOR YOUR TEAM
Help staff learn.
Keep managers informed.
Give employees a place to ask work questions, learn approved procedures, and report what needs attention throughout the day. Available as a standalone product.
Explore Staff & Operations →STAFF & OPERATIONS · AVAILABLE ON ITS OWN
Your staff know what’s happening.
Bring it into view.
Give employees a place to ask work questions, learn your procedures, and report what needs attention. Give managers an organized view of the issues, decisions, and follow-up across the business.
Your departments. Your reporting questions. Your manager’s summary.
- Capture shortages, damaged stock, job updates, and unanswered questions.
- Organize reports around your priorities and the people responsible.
- Adjust the workflow with us as your operation changes.
A standalone service with its own scope and pricing. Start with your team, or combine it with customer support.
MANAGER’S VIEW
What needs attention?
Garden center · Fictional staff reports
- REVIEW TODAY
Damaged perennial delivery
Two trays set aside on receiving bench 2.
- Follow-up owner
- Nursery lead
- Next step
- Inspect the trays and record the decision.
- FOLLOW-UP
Potting mix running low
The afternoon team flagged a supply shortage.
- Follow-up owner
- Purchasing lead
- Next step
- Check quantities and decide whether to reorder.
FROM A QUESTION TO A USEFUL INQUIRY
They ask. Your assistant helps.
Your team takes it from there.
Customers can explore their options before speaking with you. When they are ready, the inquiry arrives with context for a better conversation.
CUSTOMERWe want to replace our deck and add an outdoor kitchen. Where should we start?
PROJECT ASSISTANTI can help prepare a project inquiry. What area is the property in, and when are you hoping to begin?
CUSTOMERNear Bath. We are hoping for this fall, but want to discuss the options first.
Try the live contractor demo →ONE ASSISTANT. MANY WAYS TO REACH IT.
Easy to reach, inside and outside your business.
A garden center can put a QR code on a display so shoppers can ask about plants or open the nursery map. A care card brings them back for help at home. Salespeople, contractors and wineries can share their own assistant the same way. Staff can use a protected assistant from a phone or shared tablet.
Your assistant, one scan or click away
Your website
Give visitors a conversational way to explore your business.
Your own assistant link
Send someone directly to the assistant, even without a personal website.
QR codes
Connect cards, product sheets, signs and event materials to the same assistant.
Email and social links
Put the assistant in your signature, campaigns and business profiles.
Directories and local partners
Link a relevant listing or referral to the business assistant.
Sales conversations
Give prospects a useful place to explore between calls or meetings.
Links and QR codes open a browser-based assistant. Native messaging and other integrations are scoped separately.
A PRACTICAL JOB FOR YOUR ASSISTANT
Built around the way your business works.
Garden Centers & Nurseries
Help customers identify plants, understand plant problems and find their way around the nursery. Support staff with plant knowledge, training and daily reports.
Explore the application →Explore customer & staff examples
Contractors & Home Services
Help customers prepare project inquiries. Give crews a separate place for onboarding, work questions and agreed job reporting.
Explore the application →Explore customer & staff examples
Wineries & Hospitality
Help guests plan a visit. Support tasting-room staff with approved product knowledge, service procedures and shift handoffs.
Explore the application →Explore customer & staff examples
Real Estate Professionals
Guide buyers and sellers. Give agents private access to approved listing checklists, showing procedures and team guidance.
Explore the application →Explore customer & staff examplesTHE WORK BEHIND THE ANSWERS
Useful answers for customers and staff.
Insight your business can act on.
Quantum Leaps organizes the knowledge, reviews the conversations and keeps improving the experience. Focused external research adds another source of insight when your engagement includes it.
What customers and staff need to know
Customer guidance and internal procedures, organized for the right audience. Quantum Leaps maintains approved information behind each assistant’s answers.
What the questions reveal
Customer questions reveal buying concerns. Staff questions can reveal training gaps and recurring issues. We use those patterns to recommend useful improvements.
What is changing around you
With a research engagement, market and account findings help your team decide where to focus and how to prepare.
What you receive each month
See What We ManageAgreed knowledge updates, answer checks, and a review of the questions and handoffs in your scope. Staff engagements can also reveal training gaps and recurring operational issues. Daily operational reporting is scoped separately from the monthly service review.
You run your business. We manage your assistant.
START WITH A CLEAR SCOPE
Your own assistant, professionally managed.
FOR YOUR CUSTOMERS
Customer Assistant
A personalized Assistant that answers customer questions, prepares useful inquiries and stays current through ongoing Quantum Leaps management.
$295/ month
$995 one-time setup
- One business, location or sales representative and one primary customer workflow
- One approved business knowledge base and branded assistant
- Website installation and/or a standalone assistant link
- Inquiry qualification and one agreed lead destination
- One consolidated knowledge-update batch each month
- Monthly conversation sampling, answer checks and handoff review
FOR YOUR PEOPLE
Staff & Operations Assistant
A standalone staff product for training, daily questions, customized reporting and a clearer view of what needs a manager’s attention.
Quoted by scope
Setup and ongoing support confirmed in writing
- Your approved staff knowledge and training material
- New-hire onboarding and daily work questions
- Protected access for the employees you select
- An agreed route for unanswered questions
- Knowledge updates and answer review
- Employee reports and manager briefings when included in the agreed workflow
BOTH SIDES OF YOUR BUSINESS
Customer + Team
Customer guidance and internal staff support, planned together and managed in one engagement.
One combined quote
Shared preparation is reflected in your proposal
- Both customer and staff workflows, clearly defined
- Separate public and internal knowledge and access
- Shared discovery and reusable approved content
- Customer inquiries routed to the right contact
- Staff reporting and manager summaries when selected
- Ongoing management for both experiences
Choose the support you need. Staff support is optional, can be purchased on its own, and is not an added charge on a customer-only package.
The $295 monthly and $995 setup package covers the Customer Assistant scope. Staff & Operations is optional and quoted separately, or alongside customer support in one combined proposal. Staff pricing reflects approved knowledge, access, employee workflows, reporting frequency and ongoing support. Combined pricing accounts for shared discovery and content preparation; it is not automatically two full packages. Standard platform usage is scoped before work begins. Higher volume, additional locations, native messaging, custom integrations and external market or account research are quoted separately. Your written scope confirms allowances and any third-party charges.
FOUNDER-LED BUSINESS JUDGMENT
Technology shaped by real business experience.
Brian Gennello brings more than four decades of practical business experience to the decisions behind each engagement: what customers need to understand, what staff need to do their jobs, and what deserves a manager’s attention.
BUILT AROUND YOUR BUSINESS
What would your assistant help people do?
Tell us what your customers or staff need help with, and what you want your assistant to make easier.