CONTRACTORS & HOME SERVICES
Support your customers. Keep your crew informed.
Help customers prepare estimate inquiries online and explore phone answering for the calls you can’t take. Give your crew a separate assistant for onboarding, approved procedures and day-to-day work questions, with job reporting when included.
Customer support, protected staff support, or both. Managed by Quantum Leaps. Explore staff support →
PHONE RECEPTIONIST
Keep working. Give the caller a useful next step.
A phone receptionist can answer incoming calls, explain your services and prepare estimate inquiries while you’re on a job, on another call or closed for the day.
Start with unanswered and after-hours calls. Add approved scheduling and call transfers when the right connections are in place.
QUESTIONS CUSTOMERS ALREADY ASK
Give them a useful place to begin.
“Do you work in our area?”
“What should I have ready before requesting an estimate?”
BUILT FOR YOUR WORKFLOW
From an initial question to a better first conversation.
Explain services
Use your approved project types, process and service-area information.
Check initial fit
Clarify project type, location, timing and relevant constraints.
Prepare an estimate inquiry
Collect a concise project description and voluntary contact details.
Support after-hours inquiries
Give customers a place to start while the team is unavailable.
Set expectations
Explain the estimate process and what still needs an on-site or human review.
Improve the answers
Review recurring questions and update approved information as your business changes.
THE BUSINESS SIDE
Receive the context behind the inquiry.
The assistant asks useful follow-up questions and gathers the details the customer chooses to provide. Your team confirms the important facts and the next step.
The example shows possible inquiry fields. Required questions, contact permission and the handoff destination are agreed for your business.
Try the live contractor demo →CONTRACTORS & CONSTRUCTION · CUSTOMER & TEAM SUPPORT
Help your customers.
Support the people doing the work.
Choose a customer assistant, a staff assistant, or both. Each is built around the information, people, and procedures you approve.
CUSTOMER ASSISTANT
Make the next conversation useful.
Explain services, prepare estimate inquiries, and give homeowners a useful next step while your crew is on the job.
Discuss customer support →STAFF & OPERATIONS ASSISTANT
Put your business knowledge to work.
Put approved job procedures, new-worker guidance, and everyday crew questions within reach. Bring job reports and open questions to the supervisor.
Discuss staff support →Try the working staff report demo
Explore fictional training procedures, save a sample report, and review your manager briefing. Live staff assistant chat and email delivery are not connected yet.
Train new crew members
Explain company routines, site orientation, documentation requirements, and who to contact.
Answer work questions
Find approved job notes, material-request procedures, and instructions for reporting a change.
Organize daily reports
Collect material shortages, progress updates, access issues, and questions needing a supervisor’s decision.
Built from your information.
Your approved job procedures, orientation materials, reporting forms, and supervisor contacts. Current job or inventory data needs an agreed update source.
Easy staff access. Clear reporting.
A protected employee link can open from a phone, shared tablet, or workplace QR code. Customer and internal knowledge are kept separate. Report collection, manager briefings, and notifications are configured and tested when included in your scope.
REACH IT WHEREVER YOU SHARE IT
Your assistant travels with your message.
Add the link to an estimate email, business card, yard sign, truck QR code or home-show material. It can also open from your existing website. Each doorway leads to the same approved project guidance.
Try our live company assistant →What we need to get started
- Services and project types you want to accept
- Your service area and current inquiry process
- Approved project guidance and common questions
- Who receives inquiries and confirms next steps
For staff support, include your approved onboarding material, procedures and the people who should receive unresolved questions or reports. We organize the information, configure each experience and test it with you before launch.
CUSTOMER QUESTIONS + COMMERCIAL CONTEXT
Use what you learn.
Ongoing conversation review can reveal repeated questions, unclear information and interests worth following up. Quantum Leaps uses those findings to improve approved answers and recommend practical changes.
For businesses pursuing commercial projects, a separate or combined Sales Intelligence engagement can add research into relevant projects, accounts and market developments. That private pursuit work remains separate from public customer answers.
Explore Construction Sales IntelligenceCHOOSE YOUR SUPPORT
For customers, your team, or both.
Keep the customer package on its own, start with internal support, or agree a combined scope.
FOR YOUR CUSTOMERS
Customer Assistant
A personalized Assistant that answers customer questions, prepares useful inquiries and stays current through ongoing Quantum Leaps management.
$295/ month
$995 one-time setup
- One business, location or sales representative and one primary customer workflow
- One approved business knowledge base and branded assistant
- Website installation and/or a standalone assistant link
- Inquiry qualification and one agreed lead destination
- One consolidated knowledge-update batch each month
- Monthly conversation sampling, answer checks and handoff review
FOR YOUR PEOPLE
Staff & Operations Assistant
A standalone staff product for training, daily questions, customized reporting and a clearer view of what needs a manager’s attention.
Quoted by scope
Setup and ongoing support confirmed in writing
- Your approved staff knowledge and training material
- New-hire onboarding and daily work questions
- Protected access for the employees you select
- An agreed route for unanswered questions
- Knowledge updates and answer review
- Employee reports and manager briefings when included in the agreed workflow
BOTH SIDES OF YOUR BUSINESS
Customer + Team
Customer guidance and internal staff support, planned together and managed in one engagement.
One combined quote
Shared preparation is reflected in your proposal
- Both customer and staff workflows, clearly defined
- Separate public and internal knowledge and access
- Shared discovery and reusable approved content
- Customer inquiries routed to the right contact
- Staff reporting and manager summaries when selected
- Ongoing management for both experiences
Choose the support you need. Staff support is optional, can be purchased on its own, and is not an added charge on a customer-only package.
See pricing and scope details →BUILT AROUND YOUR BUSINESS
What would your assistant help people do?
Tell us what your customers or staff need help with, and what you want your assistant to make easier.